Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.
1. Please email sissmaria [at] yahoo [dot] com to request a refund and we will assign you a tracking #.
2. Once you have received your return tracking #:
Send your returned item to:
Missionaries Of The Liturgy
Returns Department Tracking #
302 East Margaret Street
Iron Mountain, MI 49801
3. You are responsible for the shipping cost to return your item.
4. Include in your package a signed letter stating the tracking #, the reason for your return and the original receipt.
Return Exceptions
Some items can not be returned if they are opened. These include music, software, and video games.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Restocking Fee and Refund Amount
All items are subject to a 15% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
Exchanges
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
Payment Policy
Accepted Methods of Payment
PayPal (includes Credit Card Payment Options)
Check/Money Order
PayPal and Credit Card Payments
Your PayPal account will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Mailing Address For Check/Money Order
Missionaries Of The Liturgy
Order Processing
302 East Margaret Street
Iron Mountain, MI 49801
Shipping Policy
We only ship our products to destinations within the United States
Turnaround
All orders are shipped within 2 - 3 business days Monday - Friday 8am - 5pm.
Carriers
We use the following carriers to deliver our orders:
USPS
UPS
FedEx
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Shipping Rates
For simplicity, the rate charged for the shipping of your order is based on total dollar amount of your purchase. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
Our current shipping charges are based on the following rate table:
From | | Up To | | Shipping |
$0.00 | | $15.00 | | $5.95 |
$15.01 | | $25.00 | | $7.95 |
$25.01 | | $50.00 | | $9.95 |
$50.01 | | $75.00 | | $12.95 |
$75.01 | | $125.00 | | $15.95 |
$125.01 | | $200.00 | | $19.95 |
For orders totalling over $200.00 we will contact with the proper cost for your shipping before we send your order.
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.